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Contact Information

Mailing Address
1044 MacArthur Road
Reading, Pa. 19605

Customer Service
Phone: 610-678-6000
or toll free 888-769-8696
Fax: 610-678-6818

Account Features

Prescription Pricing Tool (Rxaminer)

Our prescription pricing tool Rxaminer allows account holders to compare the cost of their medications to other alternatives, compare side effects to other medications and to order their prescriptions on line at discounted prices. The member can print a comparison list of medications and provide it to their physician or provider to assist with medication selection based on quality, cost and side effects. Our clients can save thousands of
dollars every year using this easy to use tool.

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Medical Procedure Pricing Tool

First HSA offers a medical cost tool that can search over 5,000 procedures and office visits. The tool provides average costs for medical services including procedures, surgeries, labs, x-rays and other diagnostic tests. Patients can obtain accurate estimates of the costs of healthcare services and use the information to determine where and how they get the care they need.

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Personal Health Advocate

All First HSA accountholders have access to their own personal health advocate so there is no need to fear that your employees won’t be able to navigate the healthcare system with a consumer directed plan. Through a simple phone call, our clients have access to a 24 hour nursing hotline and access to health information on diseases and treatment options. Their personal advocate will inform them of options available for medical conditions such as cancer, diabetes, stroke and other illnesses. The advocate will assist with scheduling of appointments with specialists, transfer of medical records and even perform dispute resolution between the patient and their health plan. This benefit is for the accountholder, their spouse and all dependents.

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Debit Card

For your convenience and accessibility, First HSA provides a Free Visa Debit card. This card allows accountholders to pay for medical goods and services wherever Visa is accepted. Funds are directly withdrawn from the account for prompt and easy payment. There is no charge for the first card. If an additional card is requested, there is a $5.00 one-time fee. There is no restrictions placed on the usage of the card and funds may be accessed via any STAR ATM (see check card disclosure statement).

NOTE: Although, First HSA places no restrictions on the usage of this card, the IRS assesses a 10% penalty for HSAs for non-qualified withdrawals. You may apply for your Visa Debit card by completing the Debit card application included in your "Welcome Kit.

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First HSA Checks

First HSA understands the importance of having immediate access to your HSA funds. That is why we provide 7 convenience checks that are mailed to you as part of your "Welcome Kit." These checks will provide immediate access to your account for that unforeseen medical expense.

Many HSA plans provide medical services through Preferred Provider Organizations or PPOs. When receiving treatment through a PPO network, HSA accountholders most often are not required to pay anything at the time of service. Therefore, it is important to have access to your accounts via check writing services. In addition to the 7 convenience checks provided at enrollment, First HSA provides the first set of initial checks that are automatically mailed to you 3-4 weeks after enrollment. These checks and their usage are free to our accountholders.

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Contributions

For your convenience, First HSA provides several methods to make contributions to your HSA account. First HSA has no fees associated with any of our contribution methods.

1. Direct Deposit – This option allows accountholders to select the amount, the day of the withdrawal and the account they wish to withdrawal from. This option may be set up at anytime.

2. Contribution Coupons – Contribution Coupons are sent with every “Welcome Kit”. Use these coupons when mailing in a check for deposit to your HSA account. Contribution Coupons are free and can be reordered at anytime at no extra charge.

3. Employer contributions – Employers will determine the method of their contributions at enrollment time. The following options are available:

  • Employer Contribution Worksheet – If an employer wishes to make contributions by mailing a check, they will be supplied with an Employer Contribution Worksheet. The worksheet will list all the employees participating in the plan and their contribution amount. The amounts will be totaled and one check will be mailed along with the worksheet.
  • Direct Deposit – Employers may choose to have a pre-determined monthly amount withdrawn from their business checking account for each employee. This amount will be withdrawn on the day determined by the employer.
  • Electronic Transfer (initiated by the employer) – An employer can choose to set up an Electronic Transfer from a business account. This option allows employers the freedom to make contributions when they want, for the amount they want and for the desired employees they want.
  • Payroll Deduction- To set up payroll deduction, please contact First HSA.

4. HSAs allow both the employer and employee to contribute to the same account. In addition, HSAs may be setup as part of a cafeteria plan. This allows employees to fund their HSA through a payroll deduction, excluding those funds from FICA and FUTA.

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Internet Access

Internet access to your HSA account is free.  Our exclusive internet platform is specifically designed for your HSA account.    You can obtain real-time account information concerning deposits, withdrawals, ATM and POS Intra-day activities.  You can view investment options, portfolio and transfer funds all under a single log-on.  Your internet access is also interactive; input qualified and non-qualified expense.  Input detailed information concerning each transaction for IRS audit purposes.  To logon to your internet access simply go to www.1hsa.com and click on the Logon Menu (located in the upper right-hand corner) Click on Internet/Investment Access and follow the instructions.

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24 Hour Bank by Phone

First HSA realizes the importance to have “real-time” access and knowledge of account balance and transaction information. Our Free 24-hour, 7 days a week, bank by phone service gives "real-time" information at the touch of a finger. Now you can access your information anywhere, anytime, at your convenience. Set up your secure password and let your fingers do the talking.

Steps to set up Bank by Phone:

1. Call toll free (800) 382-8128.
2. Request information on "Checking Account."
3. Enter your HSA checking account number.
4. First Time users will use the last four digits of the primary accountholders SS# as the original PIN number.
5. You will be asked to change this password to your own secure PIN number.
6. Enter your new 4-digit password.
7. You will then be prompted to either request balance or transaction information.
8. If you forget your password you must contact our customer service center at (888) 238-3330 to reset the system. This will take 24 hrs. to process.

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Fees & Interest Rates

*One-time Set-up Fee:

Individual- $15.00 per application

Group Size- 2 to 50: $15.00 per application
Group Size- 51 and up: no one-time set-up fee

*Set-up fee is waived for any transfers and rollovers.

Monthly Administrative Fee: $3.00 per month/E-Statement

 *Paper Statements add $2.00 per month*                                           

Opening Minimum Balance: $50.00 when contributing by check.  No minimum balance is required when making a deposit through direct deposit or payroll deduction.

Are there any other charges?

Unlimited Check writing availability

Unlimited Checkcard usage

No Zero balance Fee

Flexible and unlimited contributions

Closing Fee - $20.00

Interest Rates for HSA

Range
Rate
Annual Percentage Yield (APY)
$500.00 - $999.99
.25%

.25%

$1,000.00 - $4,999.99
0.747%

0.75%

$5,000.00 - $14,999.99
1.49%

1.50%

$15,000.00 - up
2.47%

2.50%

Member FDIC            Effective: 11/03/08

Rates are subject to change.  Fees may reduce earnings on the account.

*Investment options available at accountholders discretion.  Investment account is not FDIC insured and may incur losses of principal.

Investment Option: Investments are provided by SaveDaily, Inc. through a single log-on, self-directed platform offering low cost mutual funds and asset allocation models (NASD/SPIC).

Requirements for Investment option:

  • Annual Fee: $35.00
  • No Transaction Fees
  • Minimum account balance $3,000.00
  • Must maintain a minimum of $1,000.00 in money market account
  • No minimum initial transfer amount
  • No minimum subsequent deposits 

To open a HSA Brokerage Sub-account you must maintain a current HSA account with a minimum balance equal to or more than the applicable fees and charges associated with the HSA/ account for that current calendar year and all subsequent years the HSA Brokerage Sub-account is active.

Note: This information is subject to change without notification.

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E-Statement

First HSA now provides an option to receive your monthly statements via e-mail. You will no longer have to wait to receive your statements in the mail- they will come directly to your e-mail quickly and securely. Your statements are password protected for security. Even after your statements have been saved on your local computer, you will still need your password to access the statements. REMEMBER YOUR PASSWORD.

Your statements will look virtually the same as the paper statements being mailed to you each month. They still will contain all deposits,
withdrawals, fees, interest and images of your cancelled checks. In order to open an E-Statement, your computer must have the following limited requirements: Internet Access, e-mail software and Adobe Acrobat Reader version 5.0 or higher.

If you do not have Adobe Acrobat Reader or another .PDF file reader on your computer, please download one now, free of charge. Just follow this link and then select the type of software that will be compatible with your operating system. Remember to bookmark this page so you can easily return, after downloading Adobe Acrobat.

Prior to receiving your first E-Statement, you will receive an email
confirmation of your request. You must reply to this confirmation prior to your statement being sent electronically. If your email is invalid or you do not reply, your account will automatically be converted to a paper statement (additional fees may apply).

If you did not elect an E-Statement on your original application, but would like to do so, click here to download the E-Statement Application and return it to First HSA.

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First HSA, 1044 MacArthur Road, Reading, PA 19605
phone: 610.678.6000   toll free 888.769.8696   fax: 610. 678.6818
© 2006 First HSA. All rights reserved.
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